Scars Lifetime Guarantee

SCARS LIFETIME GUARANTEE

Proudly Overbuilt. Guaranteed for Life.

SCARS FAQ

All GORUCK gear and apparel is covered by our Scars Lifetime Guarantee. If you manage to wear out or damage gear through use, we will repair or replace it at our discretion. Proof of purchase is not required — our products are identifiable — and there are no time limitations. Hence lifetime. Our footwear is built to the same tough standards and supported with the same level of care. If something goes wrong, we’ll work with you to make it right — just reach out.

We build premium products and with that comes premium service. It’s a high-touch process, a conversation about your gear and how you use it, and we like it that way. Fill out the appropriate form below and we will take care of you.

Scars intake form

CUSTOMIZATION

SCARS CUSTOMS

Want drain holes on your Rucker? Side handles on your GR1? How about some bottom MOLLE? In addition to repairs, Scars offers various customizations to our rucksacks, for a fee.

SUBMIT A CUSTOM

Close-up of hands guiding fabric under the needle of a sewing machine, focusing on stitching details as they perform a meticulous repair using the Scars Repair Form by GORUCK on a damaged product.

BUILT TOUGH

TO OUR STANDARDS

If your gear isn’t built to our standards, we’ll make it right—no excuses. If there’s a defect in workmanship or materials, we’ll fix or replace it (at our discretion), free of charge.

Defects show up fast, usually within the first few uses, so let us know within 14 days of receiving your gear, and we’ll get you a replacement.

SUBMIT A DEFECT

GORUCK EVENTS

PROVING THE GEAR

The GORUCK Challenge, a day in the life of Special Forces training, was born in 2010 to serve as proving grounds for GORUCK gear before it went to war. 1,000 Events/year, 175,000+ participants and 200+ Special Forces Cadre later (with no end in sight), the Challenge is the only and most significant quality control program of its kind. No other rucks, apparel, or footwear are consistently put through more abuse. And GORUCK stuff thrives.

The guarantee we make to you is the same that we make to our buddies headed to war: GORUCK gear, apparel, and footwear are all built to Special Forces life or death quality standards. The Challenge is where we prove that, every single week of every single year.

FIND AN EVENT