All GORUCK built gear, apparel, and footwear — everything we manufacture — comes with our Scars Lifetime Guarantee. If there is a defect in workmanship or materials or if you actually manage to wear our stuff out, GORUCK will fix or replace (at our discretion) your item, free of charge. No receipt necessary — we can recognize our own stuff — and your date of purchase does not matter. Hence lifetime.
GORUCK builds premium products and with that comes premium service. It’s a high touch process, a conversation about your gear and how you use it, and we like it that way.
Fill out the Form below and one of our Scars techs will be in touch with you within 1-2 business days.
The GORUCK Challenge, a day in the life of Special Forces training, was born in 2010 to serve as proving grounds for GORUCK gear before it went to war. 1,000 Events/year, 175,000+ participants and 200+ Special Forces Cadre later (with no end in sight), the Challenge is the only and most significant quality control program of its kind. No other rucks, apparel, or footwear are consistently put through more abuse. And GORUCK stuff thrives.
The guarantee we make to you is the same that we make to our buddies headed to war: GORUCK gear, apparel, and footwear are all built to Special Forces life or death quality standards. The Challenge is where we prove that, every single week of every single year.
Want drain holes on your Rucker? Side handles on your GR1? How about some bottom MOLLE? In addition to repairs, Scars offers various customizations to our rucksacks, for a fee.
We are currently not accepting any new customization requests due to our SCARS department being at our maximum capacity! Please check back soon for any updates and our apologies for any inconvenience!