Privacy policy

We guard your privacy and will never sell your private information.

This is the website of GORUCK LLC.

Our postal address is:

GORUCK
415 Pablo Ave N.
Suite 140
Jacksonville Beach, FL 32250

Information Collection

GORUCK collects personal information about customers as part of the shopping process. This information will be used by GORUCK to enable the customer to have a better shopping experience.

Personal information is collected from customers at the time of purchase or upon the customer signing up for the newsletter. GORUCK keeps all information as secure as possible and never sells this information to third parties.

GORUCK collects email addresses from customers and visitors to www.GORUCK.com. This is done in order to give the customer new information on products offered by GORUCK. If at any time a customer wishes to be removed from GORUCK’s email database, the customer can unsubscribe.

GORUCK.com uses cookies to serve Google ads based on a customer’s past visits to our website. These ads appear on sites across the internet. You can opt out of Google’s use of cookies by visiting the Ads Preferences Manager and third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Use of Personal Information

Personal information collected by GORUCK is used internally for customer service purposes. We use customers’ information to fulfill orders for products. Additionally, we use this information to continually update the GORUCK shopping experience.

Personal information will be used for the purpose of communicating with customers. This is to provide the customer with news, offers, promotions and a better shopping experience as a GORUCK customer. As stated, we will not sell customers’ email addresses to third parties.

Data Security

Any and all payments are made through a secure server. You may contact us online at team@goruck.com or in writing at the address below:

GORUCK
415 Pablo Ave N.
Suite 140
Jacksonville Beach, FL 32250

Mobile Program Terms of Service

Mobile Message Service Terms and Conditions

 

Last updated: 9/8/2021

The GORUCK mobile message service (the "Service") is operated by GORUCK. Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply. 

Text messages may be sent using an automatic telephone dialing system or other technology. Your consent to receive autodialed marketing text messages is not required as a condition of purchasing any goods or services. If you have opted in, the Service provides promotions, specials, and other marketing offers from GORUCK via text messages through your wireless provider to the mobile number you provided. Message frequency varies. Text the single keyword command STOP to 1 (844) 387-9801. Click the unsubscribe link in any text message to cancel at any time. to cancel at any time. You'll receive a one-time opt-out confirmation text message. If you have subscribed to other GORUCK mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. For Service support or assistance, text HELP to 1 (844) 387-9801 or email team@goruck.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. 

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.