GORUCK Jobs

GORUCK builds gear in the USA and produces events all over the world. Coupled with our mission statement to ‘challenge excellence and do right by people,’ this 1+1=3 approach allows us to grow GORUCK in a way that is connected to our supporters. Different areas of GORUCK have different opportunities, and in order to maximize growth we have different operations centers around the country.

GRHQ is in Jacksonville Beach, Florida. This means our CEO and all Events operations are located here.

GORUCK builds gear and does Scars Repairs in Bozeman, Montana. Our shipping center and Senior Director of Gear Operations are in Seattle, Washington.

Regardless of the position, if you want to work at GORUCK, the GORUCK Challenge is calling your name. Think of it as an interview condensed down to 12 hours.

Available Positions

Chief Technology Officer

Location: Jacksonville Beach, FL

GORUCK is dependent upon ecommerce. To date, technology has been a crutch to business development and operations. We are looking for someone to quarterback technology solutions as they integrate into best businesses practices, both today and in the future.

The Fun Stuff:

  • Establish the company’s technology strategy and lead all aspects of the company’s technology development
  • Participate in the development of the company’s strategic direction and future growth
  • Work in a consultative fashion with other department heads, such as marketing, customer service and operations as an advisor of technologies that may improve their efficiency and effectiveness
  • Provide leadership to department heads in a fashion that supports the company’s culture, mission and values
  • Conduct research into leading edge technologies and make determinations on the probability of implementation

You:

  • Experience developing the IT and business process infrastructure of growing companies
  • Experience developing requirements in coordination and conjunction with business unit leaders
  • Experience in manufacturing and e-commerce environments

GORUCK Cadre

Location: Anywhere in the world.

The experiences of our Cadre are the foundation for all GORUCK Events. And will continue to be so. We are hiring the following:

Former and active duty members of Special Operations to lead the GORUCK Challenge and GORUCK Light. Please submit your DD-214 (or ERB) and current fitness level with your application. It’s a small community - make note of anyone we know who will vouch for you. The more experience, the better.

Former government employees with proven operational experience in hostile environments to work on corporate leadership events and Alternate Reality Games we produce. Examples include CIA Case Officers, Field Grade Special Forces Officers, FBI Special Agents, and Diplomats.

The Fun Stuff:

  • Building better Americans
  • Giving back
  • Travel the country and the world, again

You:

  • Love to teach
  • Consummate professional
  • Hate the thought of being a drill sergeant
  • Come highly recommended within the community
  • Have experience in hostile situations whether domestically or globally

Customer Service Representative

Location: Jacksonville Beach, FL

This is a position for someone with a passion for both GORUCK and people. No prior work experience is necessary. We will happily train you on our customer service standards. GORUCK is an old fashioned company where the customer is always right. You will be responsible for making customers happy via phone, e-mail and social media.

The Fun Stuff:

  • Setting a positive, helpful tone for how we interact with our customers on a day-to-day basis.
  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
  • Maintain customer records by updating customer information in our customer database.
  • Review and relay important info up the chain from participant surveys and Cadre AARs
  • Processing customer refunds and/or order alterations.
  • Reporting on issues or opportunities to GORUCK senior management that will help us better serve our customers.
  • Administrative duties.

You:

  • Have strong communication skills and can make ‘Yes’ happen.
  • Recent college grad with a strong command of English spelling and grammar.
  • Comfortable taking responsibility for solving any problem put before you.
  • Fully committed to excellence. Our goal is to have customer service worthy of our customers. Meaning, the best in the world.

IT Gurus (Plural)

Location: Jacksonville Beach, FL

If you want to work for us in IT, you love software development and IT and you’ve been owning them for years. For this position, you will report directly to the Director of Technology and will be a part of the creative evolution and design of GORUCK’s website and IT infrastructure.

The Fun Stuff:

  • Utilizing ASP.NET MVC4 and the Razor View Engine to develop website.
  • Programming in C#.
  • Comfortable with HTML, CSS and jQuery.
  • Experience with MSSQL and ADO.NET.
  • Other duties as assigned. Meaning, you like to solve problems and never use the word ‘can’t.’

You:

  • Comfortable with working on a small team and having responsibility over an entire component from coding to testing
  • Understand core concepts, not specific technologies or programming languages. Willing to learn new technologies and become an expert on them.
  • Test everything before calling it done.
  • Understand network concepts like Internet protocol, protocol layers, client/server models, remote procedure calls.
  • Have experience working on distributed enterprise applications.
  • Understand the difference between a string, text and an encoding. ASCII is not going to cut it.
  • Not restricted to front end or back end development. Must be comfortable with creating additional functionality in a web application all the way from creating tables to persist the data, views and queries to retrieve it, and front end pages using HTML and jQuery.
  • Comfortable with using and enhancing custom tools for code generation as opposed to dynamic frameworks like the Entity framework. You may also need to use dynamic frameworks and need to be flexible.
  • Understand source control concepts like merging, updating, commits and branches.
  • Write clear, concise code that does its job. Simplicity is more important than using a fancy language feature.

Marketing Guru

Location: Jacksonville Beach, FL

This position is data centric, meaning numbers are your thing. Our definition of ‘marketing’ is any and everything anyone ever sees about our brand. This means email, social media, advertising, everything. In order to make sense of the numbers, you must understand our brand as it spans gear, events, and people. Our job is to make sure you do and that you’re able to successfully integrate metrics-based conclusions into a larger picture of how we should communicate new content.

The Fun Stuff:

  • Developing and executing our Big Data strategy
  • Consumer experience analytics
  • Search Engine Optimization
  • Targeted email campaigns via Bronto
  • Social media content integration
  • Optimization of all websites to grow natural search traffic

You:

  • Proven history in data analysis, analytics, and marketing by numbers
  • Able to translate findings into clear reports written in English with relevant conclusions
  • Decision maker (we don’t micro-manage)
  • Ability to fit into the work harder, play hardest GORUCK culture
  • Military or athletic background preferred

Product Designer

Location: Bozeman, MT

If you wanna work in design for a small growing company, you love PAD (currently version 5.0) and you’ve been owning it for years. For this position, you will report directly to the Creative Director and will be a part of the creative evolution and design of all new gear. Our aim is to make the best stuff on the planet and represent the very best of American manufacturing, so it’s a tall order.

The Fun Stuff:

  • Designing and developing lines and products for the GORUCK brand
  • Conceptualizing gear based on the following criteria: aesthetics, design-function relationship, world class construction techniques
  • Communication of product concepts & ideas through product renderings/illustrations. Renderings to be used as key sales aids and in-house line preparation.
  • Preparation of all technical specifications & drawings for in house sample development
  • Working closely with Product Development Team & factories to ensure that all sample designs are engineered for production efficiency
  • Overseeing the product development from idea inception to being manufacturing ready

You:

  • Minimum 3-5 years design experience in the outdoor gear industry
  • Inspired and innovative
  • Master sample/prototype builder
  • Excellent time-management & organizational skills. Ability to meet deadlines, prioritize projects, and enjoy the high-energy purposeful work environment that is GORUCK. Work is play.
  • Able to make autonomous decisions in high stress situations
  • Knowledge of market and product categories. Read publications, attend showings, and maintain pulse of current market trends and forecasts – that kind of stuff. Strong knowledge of retail & brand positioning a plus.
  • Must be able to multi-task (work on multiple projects simultaneously) and work well under tight deadlines
  • Able to switch from project to project
  • Ability to interpret and work proficiently in PAD 5.0 drawings/files and also Adobe Illustrator
  • Don’t get to drink beer while you operate machinery, but afterwards, always